Terms of service

These Terms of Service (the "Agreement") form a legally binding contract between PitchBuilder Ltd ("the Company", "we", "us") and the individual or business entity purchasing products or engaging services ("the Client", "you").

By completing an online purchase on pitchbuilder.io, paying an invoice, or initiating a project kickoff conversation, you accept this Agreement in full. If you are acting on behalf of a company or other legal entity, you warrant that you have full authority to bind that entity.

1. About Us: Corporate Identity and Statutory Disclosures

The website pitchbuilder.io and all associated advisory services are operated by PitchBuilder Ltd, a private limited company incorporated and registered in England and Wales under Company Number 13817536.

  • Registered Statutory Office: Exchange Building, 66 Church Street, Hartlepool, England, TS24 7DN.
  • Principal Operations Address: K+C CoWorks, Chelsea Old Town Hall, London, SW3 5EE.
  • Contact: hello@pitchbuilder.io.
  • Taxation Status: The Company is fully registered for Value Added Tax (VAT) within the United Kingdom.

2. Definitions and Interpretation

2.1 Definitions

In this Agreement, the following terms have the following meanings:

  • "Authorised User" means the single named individual entitled to use a Digital Product under the licence granted in Part C.
  • "Business Client" means any Client who is not a Consumer.
  • "Confidential Information" means all non-public information, in any form, disclosed by one party to the other in connection with this Agreement, including business plans, financial information, commercial metrics and strategy.
  • "Consumer" means an individual acting for purposes that are wholly or mainly outside that individual's trade, business, craft or profession, within the meaning of the Consumer Rights Act 2015.
  • "Data Product" means any database, dataset, directory or other compilation of data supplied by the Company as a Digital Product in any format (for example, investor databases).
  • "Deliverables" means the bespoke materials created by the Company for a Client under a Services engagement, in draft or final form, including pitch decks, written content, designs, financial and numerical models and research outputs.
  • "Digital Product" means any standardised product supplied by the Company by download or other electronic delivery, including Templates and Data Products, but excluding Deliverables.
  • "FCA" means the Financial Conduct Authority.
  • "Intellectual Property Rights" means patents, rights to inventions, copyright and related rights, database rights, trade marks and trade names, goodwill and the right to sue for passing off, rights in designs, rights in confidential information (including know-how) and all other intellectual property rights, in each case whether registered or unregistered, including all applications for, and renewals or extensions of, such rights, and all similar or equivalent rights or forms of protection which subsist now or in the future in any part of the world.
  • "Services" means the consulting and creation services described in Part B, including pitch deck reviews, presentation consulting, pitch deck creation, content writing, graphic design, advisory and consulting, market research, and financial and numerical modelling (including spreadsheet-based models), and any other consulting or creation services provided by the Company from time to time.
  • "Site" means pitchbuilder.io.
  • "Template" means any pre-designed pitch deck template or similar reusable design asset supplied by the Company as a Digital Product, excluding Data Products.

2.2 Interpretation

In this Agreement: (a) clause and Part headings do not affect interpretation; (b) words in the singular include the plural and vice versa; (c) "including", "include", "for example" and similar expressions are illustrative and shall not limit the sense of the words preceding them; (d) a reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time; (e) a reference to "writing" or "written" includes email; and (f) a reference to a "person" includes a natural person, corporate or unincorporated body.

3. Structure and Application of these Terms

This Agreement is structured in three Parts. Part A (General Terms) applies to every purchase and engagement. Part B (Consulting and Creation Services) applies in addition where the Client engages the Company for Services. Part C (Digital Products and Data Products) applies in addition where the Client purchases a Digital Product. In the event of any conflict or inconsistency, a term of Part B or Part C shall prevail over a term of Part A in respect of the services or products to which that Part applies, and any term expressly stated to apply "notwithstanding" another provision shall prevail over that provision.

PART A: GENERAL TERMS

4. Orders, Payment and Billing

4.1 Payment Structure

Payment terms depend on the offering purchased:

  1. Site checkout purchases. All products and services purchased through the Site checkout, including Digital Products and Pitch Deck Reviews, require 100% payment at the time of purchase via the Company’s authorised secure third-party payment gateways (including Shopify Payments, Stripe, and PayPal).
  2. Invoiced engagements. Custom consulting and creation engagements, including pitch deck creation, may be agreed and invoiced directly rather than through the Site, in which case the milestone structure in Section 16 applies, together with any payment terms stated in the applicable proposal or invoice.

4.2 VAT

Prices displayed on the Site include VAT where applicable. Fees for invoiced engagements are exclusive of VAT unless expressly stated otherwise, and VAT shall be added at the prevailing rate.

4.3 Billing Queries and Card Disputes

The billing descriptor on your card statement will be a variation of "PitchBuilder". If you do not recognise a charge, believe a charge is incorrect, or are dissatisfied with a purchase, you agree to contact us first at hello@pitchbuilder.io and allow us a reasonable opportunity (not exceeding fourteen (14) days) to resolve the matter before initiating any card dispute or chargeback. Your order confirmation and download or delivery records constitute evidence of the transaction and of supply. Nothing in this clause limits any rights you may have under card scheme rules or applicable law, including section 75 of the Consumer Credit Act 1974.

4.4 Statutory Interest and Debt Recovery

Where the Client is a Business Client, any invoice remaining unpaid beyond its specified due date shall accrue interest and late payment compensation at the rates provided by the Late Payment of Commercial Debts (Interest) Act 1998.

4.5 Services Purchased Online (Consumers)

Where a Consumer purchases a service (such as a Pitch Deck Review) through the Site checkout, the Consumer expressly requests that the Company begin performing the service within the 14-day cancellation period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and acknowledges that: (a) if the Consumer cancels after performance has begun but before it is complete, the Consumer shall pay a proportionate amount for the service supplied up to cancellation; and (b) once the service has been fully performed, the cancellation right is lost.

4.6 Pricing Errors

The Company takes care to ensure that prices on the Site are correct. Where a product or service has been listed at an obviously incorrect price due to a typographical or system error, the Company may cancel the order and refund any sum paid, provided it does so within a reasonable time of the error coming to its attention and, in the case of a Digital Product, before or promptly after supply.

5. Intellectual Property: General Provisions

All Intellectual Property Rights in the Site, the Company’s products, Templates, Data Products, methodologies, frameworks and materials are and remain the exclusive property of the Company or its licensors, except to the extent expressly assigned or licensed under Part B or Part C. No rights are granted by implication. The Company’s name and logo may not be used without prior written consent.

6. Confidentiality

Each party shall keep the other party’s Confidential Information confidential, shall use it only for the purposes of this Agreement, and shall not disclose it to any third party, except: (a) to professional advisers, personnel and specialist professionals engaged in the performance of this Agreement, in each case who need to know it and are bound by written duties of confidentiality; (b) where required by law, regulation or court order; or (c) where the information is or becomes publicly available other than through breach of this Section, was lawfully known to the receiving party before disclosure, or was independently developed without use of the disclosing party’s Confidential Information. This Section is subject to clause 18.3 (Marketing and Portfolio Rights). The obligations in this Section continue for five (5) years from disclosure.

7. Liability

7.1 What We Do Not Exclude

Nothing in this Agreement excludes or limits the Company’s liability for: (a) death or personal injury caused by its negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under the laws of England and Wales.

7.2 Financial Cap on Liability

Subject to clause 7.1, the total aggregate liability of the Company to the Client for any and all claims arising under or in connection with this Agreement, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall be capped at an amount equal to the total sum actually paid by the Client to the Company for the specific transaction giving rise to the claim.

7.3 Excluded Losses (Business Clients Only)

Subject to clause 7.1, where the Client is a Business Client, the Company shall not be liable for any loss of profit, loss of revenue, loss of anticipated savings, loss of business opportunity, loss of investment or funding, or any indirect or consequential loss.

7.4 No Guarantee of Outcome; Non-Reliance

The Company does not represent, warrant or guarantee that any product or service will result in investment, funding, returns, or any particular commercial outcome, and the Client acknowledges that it has not relied on, and shall have no remedy in respect of, any such statement or assurance, save in the case of fraudulent misrepresentation.

8. Indemnities (Business Clients Only)

Where the Client is a Business Client, the Client shall indemnify the Company and its directors, and keep them indemnified on demand, against all liabilities, costs, expenses, damages and losses (including reasonable legal costs) suffered or incurred by them arising out of or in connection with: (a) any inaccurate, non-compliant, misleading or infringing data, claims or materials provided by the Client for integration into Deliverables; or (b) the Client’s use or misuse of any Digital Product, including any outreach or communication conducted using a Data Product. The Company shall be entitled to conduct the defence and settlement of any claim to which this Section applies. This Section does not apply to Consumers.

9. Regulatory Status

Neither the Company nor any of its directors or personnel is authorised or regulated by the FCA or any other financial services regulator. The Company does not carry on any regulated activity, and nothing in any product, Deliverable, Data Product or communication from the Company constitutes investment advice, a regulated financial promotion, or an invitation or inducement to engage in investment activity. The Client is solely responsible for ensuring that any communication it makes to investors or prospective investors, including any communication using or incorporating a Deliverable or Data Product, complies with applicable law, including section 21 of the Financial Services and Markets Act 2000 and any requirement for approval of financial promotions.

10. Consumer Rights

Nothing in this Agreement excludes, limits or restricts any rights or remedies that a Consumer has under applicable law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, to the extent that such rights cannot lawfully be excluded or limited. Where any provision of this Agreement is expressed to apply to Business Clients only, it shall not be enforced against a Consumer.

11. Term, Suspension and Termination

This Agreement applies from the date of purchase or engagement and continues for as long as the relevant licence or engagement subsists. The Company may suspend performance or terminate this Agreement (including any licence granted under it) with immediate effect on written notice if the Client commits a material breach of this Agreement and, where the breach is capable of remedy, fails to remedy it within fourteen (14) days of being notified. Termination does not affect accrued rights. Provisions which by their nature should survive termination (including Sections 5, 6, 7, 8, 9, 10, 13 and 14, clause 19.4, and the licence restrictions in Part C) shall survive.

12. Data Protection

Each party shall comply with applicable data protection law, including the UK GDPR and the Data Protection Act 2018. Details of how the Company processes personal data are set out in its Privacy Policy, available at pitchbuilder.io/policies/privacy-policy.

13. General Provisions

13.1 Entire Agreement

This Agreement constitutes the entire understanding between the parties in relation to its subject matter and replaces all previous versions of the Terms of Service, contracts, or tentative proposals. Each party acknowledges that it has not relied on any statement not set out in this Agreement, save that nothing in this clause excludes liability for fraudulent misrepresentation.

13.2 Amendments

The Company may update this Agreement from time to time by publishing the revised version on the Site. The version of the Terms published on the Site at the time of a transaction or invoice issuance governs that transaction or engagement. In respect of continuing licences and ongoing engagements, the Company may vary this Agreement on reasonable written notice where the variation is required to reflect a change in law or regulation, or does not materially disadvantage the Client; any other variation requires the agreement of both parties.

13.3 Severability

If any provision (or part of a provision) of this Agreement is found by any court or competent authority to be invalid, illegal or unenforceable, that provision or part shall be deemed deleted or modified to the minimum extent necessary, and the validity and enforceability of the remaining provisions shall not be affected.

13.4 Force Majeure

The Company shall not be in breach of this Agreement nor liable for any delay or failure to perform caused by any event or circumstance beyond its reasonable control, including war, armed conflict, terrorism, civil commotion, the imposition of sanctions, natural disaster, fire, flood, epidemic or pandemic, action of any government or public authority, industrial action, and interruption or failure of any utility, internet, telecommunications, or third-party platform or hosting service. The Company’s obligations shall be suspended for the duration of the event.

13.5 Assignment

The Client may not assign, transfer or sub-license any of its rights under this Agreement without the Company’s prior written consent. The Company may assign its rights to any successor of its business.

13.6 Third-Party Rights

The directors of the Company may enforce Sections 8 and 9 in accordance with the Contracts (Rights of Third Parties) Act 1999. Save as aforesaid, a person who is not a party to this Agreement has no rights under that Act to enforce any of its terms.

13.7 Waiver

No failure or delay by either party in exercising any right under this Agreement shall operate as a waiver of that right.

13.8 Notices

Notices to the Company must be sent by email to hello@pitchbuilder.io or by post to the registered office. Notices to the Client may be sent to the email address provided at purchase or engagement. Formal service of legal proceedings must be made to the Company’s registered statutory office address on file with Companies House.

14. Dispute Resolution, Governing Law and Jurisdiction

14.1 Complaints

Any complaint or dispute should first be raised with the Company at hello@pitchbuilder.io. The Company will acknowledge and seek to resolve complaints promptly and in good faith.

14.2 Negotiation and Mediation

If a dispute is not resolved within thirty (30) days of being raised under clause 14.1, the parties shall attempt to settle it by mediation in accordance with the CEDR Model Mediation Procedure, with the mediation conducted in London and the mediator’s fees shared equally. Neither party may commence court proceedings in respect of the dispute until the mediation has concluded or the other party has failed or refused to participate in it, provided that nothing in this clause prevents the Company from: (a) applying at any time for injunctive or other interim relief, including in respect of any infringement of its Intellectual Property Rights or misuse of its Confidential Information; or (b) commencing proceedings to recover any undisputed sum due. This clause does not restrict any right of a Consumer to bring proceedings at any time.

14.3 Governing Law

This Agreement, and any non-contractual obligations arising out of or in connection with it, shall be governed by and construed in accordance with the laws of England and Wales.

14.4 Jurisdiction

Both parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising under or in connection with this Agreement, save that nothing prevents a Consumer from relying on mandatory protections, or bringing or defending proceedings, in their country of residence where applicable law so provides.

PART B: CONSULTING AND CREATION SERVICES

This Part B applies where the Client engages the Company for Services.

15. Scope of Services

The Services include pitch deck reviews, presentation consulting, pitch deck creation, content writing, graphic design, advisory and consulting, market research, and financial and numerical modelling (including spreadsheet-based forecasts and models), as described in the applicable proposal, product page or engagement correspondence.

16. Service Fees and Milestone Invoicing

Unless purchased in full through the Site checkout under clause 4.1(1), custom consulting and creation engagements are billed under a two-part milestone structure:

  1. 50% Initial Mobilisation Fee: a deposit due immediately to secure project capacity and initiate client discovery. This deposit is non-refundable once discovery work has commenced, save as required by law, as it reflects committed capacity and work undertaken.
  2. 50% Final Settlement Balance: invoiced upon delivery of a complete draft of the Deliverables, and due and payable upon the earlier of: (a) the conclusion of the iterative review process under Section 17; and (b) project closure under Section 18. Final, editable native source files and final assets will be transmitted only once the Final Settlement Balance has been paid in full. For the avoidance of doubt, payment of the Final Settlement Balance is not conditional upon the Client’s subjective satisfaction, and the balance accrues notwithstanding any failure by the Client to participate in or conclude the review process.

17. The Iterative Review Process

Project scopes are shaped dynamically through client discovery sessions, data inputs, and strategic consulting conversations. Deliverables are executed based on these collaborative inputs. The service includes an iterative review loop following the delivery of initial drafts, allowing the Client to provide focused feedback to refine the narrative and assets. Material pivots in core business strategy or requests for entirely new content outside the agreed direction will be treated as separate consulting engagements.

18. Client Inactivity, Suspension and Project Closure

Active project communication is essential to delivery. If the Client fails to provide required inputs, operational data, or draft feedback for fourteen (14) continuous calendar days, the Company will issue a reminder via email. If the Client fails to respond and deliver the requested inputs within a further fourteen (14) calendar days from that notice (a total of twenty-eight (28) days of continuous inactivity), the Company may, at its option:

  1. Suspend the project, in which case resumption may be subject to the Company’s then-current availability and a reasonable remobilisation fee; or
  2. Close the project, in which case the Company may invoice the Client for all work performed up to closure. Where a complete draft of the Deliverables has been delivered prior to closure, the Final Settlement Balance shall be payable in full in accordance with Section 16.

The Client acknowledges that the research, discovery, strategy and preparation culminating in the delivery of a complete draft represents the substantial majority of the work, cost and committed capacity of an engagement, and that payment of the Final Settlement Balance following delivery of a complete draft constitutes payment for work performed and capacity committed, and is proportionate to the Company’s legitimate commercial interest in being paid for that work. It does not constitute a penalty.

On project closure under this Section, the Company’s active performance and delivery obligations under that project scope terminate, without prejudice to either party’s accrued rights.

19. Intellectual Property in Services

19.1 Assignment of Bespoke Deliverables

Subject to the Final Settlement Balance being paid to the Company in full, the Company hereby assigns to the Client, including by way of present assignment of future copyright under section 91 of the Copyright, Designs and Patents Act 1988, all custom copyright, trade mark rights, and unique text inherent in the final bespoke Deliverables created specifically for them (including their proprietary financial figures, unique narrative copy, and brand assets).

19.2 Retention of Foundational Frameworks

The Company retains absolute and exclusive ownership of and title to all underlying consulting methodologies, general spreadsheet formulas, strategic frameworks, and reusable slide layout concepts utilised during performance (collectively, the "Background IP"). The Client is granted a perpetual, royalty-free, worldwide, non-exclusive licence to use these embedded layout frameworks solely as part of their finished Deliverables. The Company remains fully free to use identical structural concepts and frameworks for other clients.

19.3 Marketing and Portfolio Rights

Absent an explicit, mutually executed Non-Disclosure Agreement (NDA) modifying this clause prior to project kickoff, the Company retains a perpetual, royalty-free right to display redacted, anonymised, or structurally modified layout variations of the final Deliverables within its professional portfolios, case studies, and corporate marketing materials, notwithstanding Section 6.

19.4 Limitation Period for Service Claims (Business Clients Only)

Where the Client is a Business Client, any claim arising out of or in connection with the Services must be commenced within twelve (12) months from the date of final Deliverable transmission or project closure under Section 18, after which such claims shall be barred. This clause does not apply to Consumers or to any liability under clause 7.1.

20. Advisory Scope, Data Sources and Third-Party Reliance

20.1 Advisory Scope Disclaimer

The Company operates as a strategy and investment readiness consultancy. While the Company constructs, refines, and structures financial forecasts, numerical models, narrative models, and strategic market research as part of its Deliverables, the Client retains sole and ultimate accountability for the truthfulness, accuracy, and operational viability of all core business claims, commercial metrics, and underlying data integrated into the final assets. The Company does not provide licensed investment advice, regulated financial promotions, legal counsel, or statutory accounting audits.

20.2 Data Sources, Models and Corrections

Deliverables may incorporate information from publicly available and third-party sources and from Client-supplied materials. The Company prepares Deliverables with reasonable skill and care, but does not warrant the accuracy or completeness of any third-party or public source, and all financial and numerical models are illustrative, dependent on the inputs and assumptions used, and require the Client’s review and approval before use. If the Client identifies an error in a Deliverable attributable to the Company, the Company will use reasonable endeavours to correct it promptly at no charge. Where the Client is a Business Client, such correction shall, subject to clause 7.1, be the Client’s sole and exclusive remedy in respect of any such error.

20.3 Restriction of Third-Party Reliance

All Deliverables are constructed solely for the internal business use of the contracting Client. No duty of care, liability, or contractual privity is extended to any third party (including venture capital firms, angel investors, or financial institutions). The Company accepts no liability for losses incurred by third parties relying upon materials produced under this Agreement.

20.4 Client Materials

The Client grants the Company a non-exclusive, royalty-free licence to use, reproduce and adapt all materials, data and content supplied by the Client for the purpose of performing the Services. The Client warrants that it owns or has all necessary rights in such materials, and that their use by the Company in accordance with this Agreement will not infringe the Intellectual Property Rights or other rights of any third party.

PART C: DIGITAL PRODUCTS AND DATA PRODUCTS

This Part C applies where the Client purchases any Digital Product, including Templates and Data Products.

21. Supply, Cancellation and Refunds

21.1 Supply

Digital Products are supplied by a download link made available on the order confirmation screen immediately upon payment and sent by email to the address provided at checkout. Supply begins when the download link is first made available. The Client is responsible for providing an accurate email address and for checking junk and spam folders. If a download link is not received or does not function, the Company will re-issue it free of charge on request to hello@pitchbuilder.io, and such re-issue shall be the Client’s remedy in respect of non-receipt of a link.

21.2 Loss of Cancellation Right (Consumers)

Where the Client is a Consumer, by completing checkout the Client expressly requests immediate supply of the digital content and acknowledges that, once supply has begun, the statutory 14-day cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 is lost.

21.3 All Sales Final; Faulty Products

Subject to the Client’s statutory rights, all sales of Digital Products are final, and no refunds are given for change of mind after the download link has been issued. If a Digital Product is faulty, corrupted, or not as described, the Company will repair or replace it promptly at no charge; where the Client is a Consumer and repair or replacement does not resolve the fault, the Consumer is entitled to the further remedies provided by the Consumer Rights Act 2015, including price reduction or refund. To report a fault, contact hello@pitchbuilder.io.

22. Template Licence

The purchase of a Template grants the Client a limited, non-exclusive, non-transferable, perpetual licence for one (1) Authorised User within a single business entity to use the Template for that entity’s own business purposes. Sub-licensing, reselling, public distribution, or utilising Templates to execute commercial services for external third-party clients is strictly prohibited and constitutes actionable infringement of the Company’s Intellectual Property Rights. Multi-user and agency licences are available on request from hello@pitchbuilder.io.

23. Data Product Licence

23.1 Licence Grant: Single Authorised User

The purchase of a Data Product grants the Client a limited, non-exclusive, non-transferable, perpetual licence for one (1) Authorised User to use the Data Product solely for the investor research and fundraising outreach of a single business entity. The Authorised User may edit the Data Product, import it into a CRM account or seat under the Authorised User’s control for the permitted purpose, and share limited extracts and shortlists derived from it, not amounting (whether evaluated quantitatively or qualitatively) to a substantial part of the Data Product, with colleagues within the same entity and with professional advisers assisting that entity’s fundraising. The Data Product itself, and any substantial part of its contents, may not be copied to, shared with, or made accessible to any other person.

23.2 Restrictions

Except as expressly permitted by clause 23.1, the Client shall not, and shall not permit any person to: (a) distribute, publish, share, sell, resell, rent or sub-license the Data Product or any substantial part of its contents; (b) upload it to, or make it accessible via, any public or third-party platform, database or service; (c) use it, in whole or in part, to develop or train any competing dataset, product, service or AI or machine-learning model; or (d) use it to provide services to any client or third party. Team licences, organisation-wide licences, and multi-client adviser licences are available separately on request from hello@pitchbuilder.io.

23.3 Database Right, Copyright and Termination for Breach

Each Data Product is an original compilation in which the Company owns copyright and database right under the Copyright and Rights in Databases Regulations 1997. Unauthorised extraction or re-utilisation of all or a substantial part of its contents, or repeated and systematic extraction of insubstantial parts, infringes those rights. Notwithstanding Section 11, any breach of clause 23.1 or 23.2, being incapable of remedy, entitles the Company to terminate the licence with immediate effect on written notice, without refund, and without prejudice to its other rights and remedies.

23.4 No Right to Updates

Each Data Product is supplied as at the verification date stated within it. Unless expressly stated otherwise at the point of purchase, the licence does not include any right to updates, refreshes or future versions of the Data Product.

23.5 Licence Notices Within Data Products

Where a licence notice is included within a Data Product, that notice forms part of this Agreement and, in the event of conflict, this Section 23 prevails.

24. Data Product Disclaimers and Client Responsibilities

24.1 Accuracy Disclaimer

Data Products are compiled from publicly available sources and verified periodically by the Company. They are provided "as is" and, save as set out in clause 21.3 and subject to Section 10 (Consumer Rights), the Company gives no warranty, express or implied, as to their accuracy, completeness, currency or fitness for any particular purpose. Investor details, criteria and status change without notice. Nothing in any Data Product constitutes financial advice, investment advice, a financial promotion, or a recommendation of any investor.

24.2 Client Responsibility for Use

The Client is solely responsible for its use of any Data Product, including all outreach to persons or entities listed within it and compliance with all applicable laws and regulations, including the UK GDPR, the Privacy and Electronic Communications Regulations 2003, and section 21 of the Financial Services and Markets Act 2000. Where the Client is a Business Client, the indemnity in Section 8 applies to such use.

24.3 Limitation Period for Digital Product Claims (Business Clients Only)

Where the Client is a Business Client, any claim arising out of or in connection with a Digital Product must be commenced within twelve (12) months from the date of supply under clause 21.1, after which such claims shall be barred. This clause does not apply to Consumers or to any liability under clause 7.1.