What is a CAC:LTV ratio?

What is a CAC:LTV ratio?
What is a CAC:LTV ratio?
The CAC:LTV ratio is a financial metric that compares the customer acquisition cost (CAC) to the lifetime value (LTV) of a customer. It is calculated by dividing the CAC by the LTV.

Why is a CAC:LTV ratio used?
The CAC:LTV ratio is a useful tool for businesses to understand the efficiency of their customer acquisition efforts and to identify opportunities to improve. A high CAC:LTV ratio can indicate that a business is spending too much to acquire each new customer, which may not be sustainable in the long term. On the other hand, a low CAC:LTV ratio can indicate that a business is effectively targeting and acquiring new customers at a reasonable cost.

What is a good CAC:LTV ratio?
Ideally, businesses should aim to have a CAC:LTV ratio that is less than 1, as this would indicate that the lifetime value of a customer is greater than the cost of acquiring them. This would suggest that the business is generating a positive return on investment from its customer acquisition efforts.

What influences a CAC:LTV ratio?
It is important to note that the CAC:LTV ratio is based on assumptions about future customer behavior and can be influenced by factors such as customer retention rates and the average value of customer purchases. As such, it is important to regularly review and update CAC:LTV ratios to ensure that they remain accurate and relevant.

LTV is a forward-looking metric and is based on assumptions about future customer behavior. As such, it is important to regularly review and update LTV estimates to ensure that they remain accurate and relevant.